With openfellas and Odoo, you work efficiently and centrally as a service provider – all in one system.
Integrated ERP Solutions: Connecting Processes Intelligently

Service companies – whether in IT, consulting, or other service sectors – face a central challenge: their operational processes, from project management and time tracking to service deployments, license management, customer communication, and the economic handling of server infrastructure, are often spread across various tools. This leads to media disruptions caused by duplicate data entry, manual rework, and a high risk of errors – ultimately slowing down efficiency.
With Odoo, we address exactly the point where complex service processes converge: the integrated platform unites technical and commercial operations in a tailor-made solution that allows you to fully digitalize, connect, and efficiently manage your business processes.
Our Odoo Success Stories
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Challenges in IT ERP Software for Service Providers – Isolated Solutions Instead of Integration
Service companies often work with many non-integrated tools, lacking a central data foundation and connected processes – resulting in typical challenges:
- Various tools in use – but no real integration
- Data must be maintained multiple times; media disruptions are part of everyday life
- Processes run in isolation within separate systems
- Lack of transparency and high manual effort
- Customer data, projects, tickets, licenses, and billing must be synchronized with great effort
- Increased administrative workload
- No fully connected communication within each process

The Solution – Odoo as an All-in-One ERP System for Service Providers
With Odoo as a comprehensive ERP solution, you centralize all processes and systems – in a single instance, one tool, and on a shared data foundation, featuring an intuitive user interface optimized for tablets and smartphones.
Central Data Base: Master data, customer data & contracts available in one place
End-to-End Process Management: From quotations and time tracking to invoicing
Comprehensive Accounting & Controlling Integration: Invoicing, dunning, and financial statements
Flexible License and Contract Management – including subscription models
Ticket and Project Management with seamless system integration
App-based and fully optimized for mobile use at any time
Resource and Project Planning with a clear, easy-to-use calendar
Integrated Marketing Tools: Email Marketing, Website, Events, Social Media
Odoo replaces your previously heterogeneous system landscape and connects all processes in a central, integrated ERP platform. Start now
Ticketing tool, time tracking, projects, and billing – standardized and perfectly interconnected.
The Odoo modules are perfectly coordinated and can be expanded as needed.
Ticketing Tool
Efficient management of support requests
Projects
Structured task and project management
Timesheets
recise tracking of working hours and seamless module integration
Marketing
Efficient email marketing, event management, and more
Odoo in Use: Suitability, Implementation, Integration & Benefits for Service Providers
Odoo is suitable for a wide variety of service companies, including IT service providers, service and project providers, consultancies, marketing agencies, recruitment firms, facility management, companies involved in licensing and hardware sales, and many more. Its flexible and modular architecture adapts individually to different business models and industry requirements.
Thanks to standardized processes and experienced experts at openfellas, implementation with a short time-to-market (TTM) is achievable – fast, efficient, and predictable.
Yes. Odoo offers numerous interfaces (APIs) and integration options to seamlessly connect your existing IT landscape – for example, with accounting, CRM, DMS, or external tools like DATEV.
Odoo grows with your business – thanks to modular scalability and regular updates. This way, you stay technologically flexible, reduce IT costs over time, and sustainably secure your competitive advantage.
Odoo already covers many business processes comprehensively in its standard version. Beyond that, Odoo is highly customizable – from simple customizations to fully tailored module extensions.
Yes, Odoo is app-based, mobile-optimized, and intuitive to use on any device – whether smartphone or tablet.
Make your service operations more efficient and sustainable – to achieve better long-term results.
With openfellas as your top Odoo partner, we support you with tailor-made solutions.