Part 2 of the CRM comparison between the SaaS systems SalesForce, SugarCRM and Odoo (previously OpenERP) covers the core functions for sales and marketing in CRM systems.
A comparison of CRM tools – with Salesforce as market leader in SaaS systems, SugarCRM, the successful commercial open source system, and Odoo (formerly OpenERP) as the award-winning shooting star in the Open Source League. The range of CRM systems is overwhelming, and, to a greater or lesser extent, each has its advantages and disadvantages. If you want to install a successful CRM system, you should, of course, base your choice on the quality of the software, but even more importantly on its suitability for your individual requirements.
For quite some time now, our partner OpenERP has been moving in unknown territory. In the past few weeks, OpenERP has introduced a completely new “open source” CMS tool as well as an eCommerce and a business intelligence Engine. Whether you talk about inventory, logistics, production, accounting or sales – there are no limits and everything stays in one hand.
OpenERP is the manufacturer of an – if not THE – Open Source ERP solution. OpenERP is purely web-based (and which ERP system can claim that?), offers a modern and interactive surface (how many others do?) and has a comprehensive, cross-business platform which is extremely flexible and can be easily adapted, since it is based on a modular concept. For an ERP system, this in itself is almost unique.
Of course, there will always be discussions regarding OpenERP’s lack of certification. Concerning this particular issue, opinions vary. And there is no ELSTER Interface, either. But this does not exclude the integration of a Third Party Software or the ELSTER libraries into OpenERP.
Even if OpenERP may seem quite complete with its just over 200 basic modules and is constantly developed further by OpenERP and the Community (just think of the forthcoming integrated CMS and eCommerce System), it is still not self-sufficient as a single solution. In order to be able to represent complete business processes, openfellas have specialized in the implementation of Alfresco and its connection to large platforms. Of course, this can also be realized in other DMS Systems, provided a sufficient number of interfaces is available.
After each alpha or beta release, you will find a lot of reports about all the new bits and pieces and you can look at loads of screenshots and videos. As an enthusiast and someone who is addicted to Bleeding Edge technologies, I keep wondering to what extent all this is actually usable and what kind of problems are to be expected.
Dieses Jahr sind auch wir auf der CeBIT und unterstützen OpenERP. Da das Thema “Systemintegration” aus unserer Sicht eines der wichtigsten im Bereich ERP, DMS, eCommerce und CMS ist, wollen wir uns auf der CeBIT auch so präsentieren.
Shopware is a fast growing new E-commerce platform, a real alternative to Magento – the more or less defacto standard in the Open Source E-commerce arena.
Wikipedia describes EDI as :
“Electronic data interchange (EDI) is a document standard which when implemented acts as common interface between two or more computer applications in terms of understanding the document transmitted. It is commonly used by big companies for e-commerce purposes, such as sending orders to warehouses or tracking their order”