Odoo Migration

In this article, we will take a closer look at some of the questions from the previous blog. What exactly does migration entail, how often do you need to migrate, and what costs are involved in such a migration?

The starting point

One of the conclusions from the previous blog postulates that, from a technical point of view, it is more advisable to add functions to an IT system rather than have them already included in the standard version. The main objection here is, of course, that the responsibility and cost coverage lies with the customer and not the manufacturer, not only during implementation but also during each migration.

It is, therefore, essential to provide answers to these fundamental questions.

First of all, we recommend that our customers sign a maintenance contract with Odoo. Such an arrangement does include not only access to the Enterprise package but also the migration of the production database. The process described in the following paragraphs, as well as the respective information therein, only refer to the Enterprise version.

What steps are included in a migration if you have opted for a new Odoo version?

1. Registration for migration

The customer informs the Odoo technical team that he/she wishes to migrate software, using the contract number as a means of identification. Subsequently, he/she creates a ticket with the support team. The ticket number is then shared with openfellas.

2. Provision of a database extract

Once Odoo has set the ticket to „Test,“ a back-up is pulled from the production server and forwarded to Odoo via the ticket.