Basically, „Document“ is quite a useful module and officially described as a tool for “document management”. This is a somewhat ambitious description, since in fact it is „only“ an archive for documents. Once installed, the user has the option of uploading documents related to a process via the button “Attach”. However, it is just a functionality which is actually already in place.
So, why do we list this under the questionable modules, since after all it does sound quite useful and handy. Well, yes, it is really quite handy, especially since it has another advantage, apart from its “normal” function. Without this module, it is only possible to create a note or message for a process, e.g. an offer, and to attach a document using the paper-clip symbol. However, if you have to amend your offer severally times or if there is a lot of communication regarding this offer, this file will slide back further and further in the version history. On the other hand, the “Attach” button is always right at the top, so you are always able to find what you want without scrolling or searching. And yet, it does not show when and by whom the document has been attached.
Having said that, we still face the problem that this function is not associated with any safety rules. Anyone with access to this process is able to open the list and delete attachments directly, via the waste bin icon, whereas notes and messages, once created, are audit-proof and so are their attachments!